LAX- TraPac Switching to ServiceNow

We are excited to announce the launch of Servicenow! Beginning January 2nd, Customer service will have improved tools that will help them troubleshoot and quickly resolve tickets. These advanced tools will give customer service agents the ability to resolve issues and enhance the customer’s experience by providing real time feedback. Login portal is available on our website. Customers are encouraged to register and utilize the portal beginning January 2nd to receive live feedback, track cases, and improve the customer experience.