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In the event of an emergency, you will be directed to one of the designated assembly areas by supervision. Remain at the designated assembly area for an official accounting of personnel, and issuance of further instructions.
1) Introduction
This policy describes how TraPac collects and uses your personal information. TraPac:
When we make changes to this Privacy Policy, we will update the policy on our website at www.trapac.com and update the policy’s effective date. Please visit our website regularly to find out whether any changes have been made to this policy, which will be noted by the version date listed in the header. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
You may register and set up a profile on our website, which will allow you to change your information any time, or request your profile be deleted. Go to www.trapac.com and click “Login” to register.
If you are a California Resident, you have certain rights as set out in the CCPA. This Privacy Policy constitutes TraPac’s notice provided pursuant to the CCPA. This Privacy Policy is intended to provide notice and acknowledge those rights afforded under the CCPA and other applicable laws. It is not intended to, and does not, afford anyone additional rights not otherwise granted by law. The CCPA defines “Personal Information” as information that identifies, relates to, or could reasonably be linked directly or indirectly with a particular California Resident. The CCPA, however, does not apply to certain information or uses of certain information. For example, Personal Information does not include
The information that TraPac collects, uses, and discloses relating to California residents covered by the CCPA may vary depending on our relationship or interaction with that individual resident.
2) Personal Information and Collection Processes
This privacy policy applies to individuals whose personal information is processed by TraPac, such as:
More details are provided below describing how personal information is processed for each category.
On our websites, we may collect information about:
Our websites are intended for a general audience, and TraPac does not knowingly collect personal information about any person under 13 years of age.
We process your personal information based on your consent and to pursue our legitimate interests, which include:
If you choose not to share the requested personal information with us, we cannot meet some of our purposes, as described in this privacy policy.
To apply for a position online within TraPac you must register a profile on our website at www.trapac.com under the “Careers” dropdown using a username and a password of your own choice (“Careers Profile”). Your username and password will be required to gain access to your Careers Profile.
We may process personal information that you submit during your online or paper application process. This is part of the recruitment process and our Candidate Group, as defined below.
You can also register a Careers Profile without applying for a specific position or without releasing your profile in the Candidate Group.
If you apply for a job with TraPac, we may request you to provide references and their contact information.
We may from time to time receive information relating to your job application from third parties, such as recruitment agencies, headhunters and parties performing reference checks. We may process your personal information for the following purposes:
All recruitment information is stored in ADP. California law requires retention for 3 years. Federal law requires retention for 1 year.
The Candidate Group is a shared community for candidates to release their CareerProfiles and share their information in the database for future job opportunities with TraPac. If you decide to release your Career Profile in the Candidate Group, you explicitly consent to share personal information:
You may change your Career Profile:
You may withdraw your Career Profile from our Candidate Group:
TraPac reserves the right to cancel or delete your Career Profile and/or account at any time at its complete discretion.
If you have established a Career Profile or otherwise applied for a position within TraPac we consider you to be a job applicant for the purpose of the CCPA.
When applying for a position within TraPac, you will be requested to submit personal information, such as your
We may also request that you provide additional information, such as your
Depending on the position, and in compliance with applicable law, we may also (a) require that you participate in one or more assessment tests; (b) require that you undergo a health examination; and/or (c) verify information relating to your criminal history record, credit report, or visa/work permit.
You will be informed prior to any collection of your personal information if required according to applicable local law.
TraPac is an equal opportunity employer in accordance with applicable law, and makes all employment-related decisions based entirely on merit and qualifications.
We use your personal information gathered from job seekers, applicants, and candidates for legitimate business purposes, which include the processing and evaluation of your application for employment, the transmittal of your personal information to our affiliates for administrative purposes, to ensure network and information security, and to make sure that new hires and tenured staff remain honest and reliable.
TraPac may process your personal information when you visit a TraPac location. The individuals whose personal information we process include:
Please note that we have placed CCTV cameras on and around our physical sites. These cameras may occasionally make recordings of you as you pass the areas that are covered by the CCTV cameras. These recordings may qualify as your personal information and are managed by this privacy policy. The camera recordings are typically removed after 4 weeks. However, the recordings may be kept for a longer period, for example, in case of an accident investigation or other valid reasons.
Furthermore, please note that the TraPac terminal facilities are subject to various laws governing safety and security of the premises, which may require that TraPac collect certain personal data.
When you access a TraPac location, we may collect your:
We may also require that you provide identification documentation, which may include a Transportation Worker Identification Credential (“TWIC”), driver’s license, and/or other form of government issued identification depending on the location.
In this context, we may process your personal information
TraPac may process your personal information when you are a contractor or vendor working with TraPac whether on location at a physical TraPac site, or otherwise. We process your personal information for the following purposes:
Please note that we have placed CCTV cameras on and around our physical sites. These cameras may occasionally make recordings of you as you pass the areas that are covered by the CCTV cameras. These recordings qualify as your personal information and are managed by this privacy policy. The camera recordings are removed after 4 weeks. However, the recordings may be kept for a longer period, for example, in case of an accident investigation or other valid reasons.
We may also require that you provide identification documentation, which may include a Transportation Worker Identification Credential (“TWIC”), driver’s license, and/or other form of government issued identification depending on the location.
When you contract with TraPac, we may collect your
TraPac processes personal information if we have, want to have, or have had a business relationship with you, or if we have had contact with you. The individuals whose personal information we process include:
In this context, we process your personal information for the following purpose:
If your business or organization transfers any personal information concerning employees or other representatives to us, we also expect your employees, executive directors or other representatives to be informed about this. You can give this privacy policy to them so that they can learn how we deal with their personal information.
For the purposes listed above, we may collect your:
We process your personal information for the following purposes:
If you would choose not to share the requested personal information with us, we would not be able to meet some of our purposes, as described in this privacy policy.
3) Using your personal information for any other purpose
As discussed in greater detail above, TraPac may use or disclose the personal information we collect for several business purposes, including but not limited to, to process a payment or transaction, to support our Website, to support our services, to create, maintain and customize your account with us, to maintain the safety and security of our facility as well as our Website, to respond to requests from law enforcement or other legal processes, court orders, or governmental regulations, and for administrative and management purposes.
We will not use the personal information we collected for materially different, unrelated or incompatible purposes without updating this Privacy Policy. If provided by applicable law, you may withdraw your consent at any time.
4) Sharing your personal information
We may share your personal information to a third party for a business purpose. This includes:
Access to your personal information will be limited to those parties that require access for the performance of their tasks. When we share personal information for a business purpose, we will exercise care to protect the information from further disclosure.
TraPac does not currently sell personal information about California residents to any third parties and has not done so in the past twelve months.
5) Security and retention
We have implemented technological and organizational measures to safeguard your personal information. We will store your personal information as required for the purposes for which it was initially collected, which may vary depending on the type of personal information collected and its purposes.
6) Cookies
We may use information storage (commonly known as cookies) to allow you to more easily use our site and to enhance performance. We use cookies for multiple purposes. Third parties (for example, external services like web traffic analysis services) may use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Following are the list of third party companies that may set cookies on our website:
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Third Party |
Type of Cookie |
More Information |
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Google Analytics |
This cookie provides anonymized data to allow us to understand user behavior and marketing performance. |
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Google reCAPTCHA |
These cookies allow us to properly regulate the use of our Authenticated Transactions. The site will not work without them. |
7) Your rights
You have the right to request TraPac to provide you with access to your personal information, or potentially, to rectify or delete it. You may also have the right to object to the processing of your personal information or to request restriction to the processing of that information, as well as information portability.
Please email your questions and complaints concerning our processing of your personal information using our address listed below in the next section. If you are not satisfied with our response, solution, or both, you have the right to withdraw consent at any time, and the right to submit a complaint with your local supervisory authority.
The CCPA provides consumers who are California residents with specific rights regarding their personal information.
Access to Specific Information and Information Portability Rights
You may have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, subject to certain exemptions. Once we receive and confirm your verifiable consumer request and absent an exemptions, we will disclose to you:
Consistent with the CCPA, we do not provide the foregoing rights for business to business personal information.
Deletion Request Rights
You may have the right to request that we delete personal information that we collected from you and retained, subject to certain exemptions. Once we receive and confirm your verifiable consumer request and absent an exemption, we will delete (and direct our service providers to delete) your personal information from our records.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Consistent with the CCPA, we do not provide these rights for business to business personal information.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services, charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, provide you a different level or quality of goods or services, or suggest that you may receive different price or rate for goods or services or a different level or quality of goods or services.
California’s “Shine the Light” law (Civil Code Section 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to the e-mail address provided below.
8) Contact details
If you have any questions or comments or wish to exercise your rights under applicable laws, please contact our privacy team by emailing us at Privacy@trapac.com, by creating a profile on our website at www.TraPac.com, or by calling 1-877-387-2722.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or information portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
For all requests made pursuant to the CCPA, we will endeavor to respond to a verifiable consumer request within forty-five (45) days of is receipt. If we require more time, we will inform you of the reason and extension period. Any disclosures that we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. For information portability requests, we will also explain the reasons we cannot or will not comply with a request, if applicable.
Notifications